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Terms & Conditions

She Loves York

Membership Terms & Conditions



These Terms and Conditions apply to all registered members of She Loves York (‘us’ or ‘we’), whose office is at 80 The Mount, York YO24 1AR, and each Member (‘you’) agrees to abide by these Terms and Conditions when using the She Loves York website (the ‘Website’) or their She Loves York card.


As a She Loves York Member, you are entitled to all of the benefits and offers set out on the Website.  The descriptions of all benefits displayed have been approved by the relevant offer or benefit Supplier. However, please note that Suppliers of benefits and the benefits themselves are subject to availability and may change from time to time without notice.

We aim to ensure that the benefits and offers remain available at all times subject to any time or other restrictions as shown on the Website.  Please check the Website for the conditions attached to the individual offers and benefits. If any of the benefits become unavailable, we will do all we can to ensure that prior commitments are honoured to the fullest extent possible, but shall not be responsible for any actions of Suppliers outside of our control.


The Membership Card remains our property and you agree that you will only use it for the purposes for which it is issued.

When making purchases with our Suppliers you will be required to show a valid membership card and may be asked to show valid identification. When ordering or booking a product or service or accessing a benefit by telephone, it is essential that you confirm that you are a member of She Loves York. You may be required to quote your membership card details and/or show a valid membership card on payment.

We reserve the right to withdraw any of the benefits and offers at any time at our sole discretion and without prior notice.

Suppliers are responsible for providing you with the services, products and benefits you select.  To order products or services, if you have any questions or concerns about the offered products or services, or if you otherwise want to make use of any membership benefits please contact the Supplier directly. We are unable to assist with any enquiries about the services offered.

Suppliers may impose their own terms and conditions and you are required to comply with these.

You must notify us immediately if it is lost or stolen. We reserve the right to charge a £15 replacement fee for each replacement She Loves York Card.

3. The She Loves York Website

Access to and use of the Members section of the Website is through a combination of user name and password and is reserved exclusively for Members.  You are solely responsible for maintaining the confidentiality of your user name and password and you agree to notify us immediately if you believe that any unauthorised person has become aware of your username and password.

We cannot accept responsibility for the contents of any other third party web sites to which the Website has links and we shall not be held responsible or liable for any loss or damages caused or alleged to have been caused by use of or reliance on any content, products or services available on such hyperlinked sites.  The inclusion of any hyperlinks such as to other third party web sites does not mean that we endorse the material on such websites or have any association with the owner thereof.

We aim to ensure that our Website is free of any viruses or other programs having adverse effects, but we accept no responsibility in relation to this.


Current annual membership fees are shown on the membership page of the Website.  Any increase in annual membership fees will be notified through the Membership page on the Website.

Your annual membership fee is non refundable.

The membership is an on-going subscription service so your membership is continuous and your membership is renewed automatically at the end of each membership year, each membership year being 12 months from the date we confirm you have become a member. If you have supplied an email address we will send you an electronic reminder approximately 3 weeks before your renewal is due to advise you of the details of the new subscription. If you do not want to renew your membership you should contact us at any point within your 12 month membership period and no later than 5pm on the working day preceding your renewal date. You are required to inform us if you change your correspondence address (both email and postal). We will not be liable for any non-receipt of communication from us, including non-receipt of the renewal reminder. The automatic renewal does not apply to gift purchases.

We reserve the absolute right to cancel or suspend your Membership (at our sole discretion) for any reason whatsoever.  If we cancel your Membership for any reason other than a breach of these rules by you, we shall refund a proportion of the annual Membership fee on a time apportionment basis in respect of the unexpired period to which the annual Membership relates. If your Membership is terminated you must return your Membership Card to us immediately.


It is entirely at your discretion as to whether or not to enter into a contract with any third party for the supply of services or sale of goods. You are deemed to be responsible for, and shall use your own skill and judgement as to, the quality, value and suitability of such information and products offered by the Supplier. Any contract for the purchase of products or services is made with the relevant Supplier only and is an independent contract.

We accept no liability for any losses or claims arising from any inability to access the Website where such inability is due to your own technical or other problems, where the inability is due to circumstances beyond our reasonable control or where we have given you notification of planned maintenance works.

Save in respect of death and personal injury caused by our negligence or as expressly provided for in these Rules and Conditions, we shall not be liable for any loss, cost, expense or damage of any nature whatsoever (whether direct or indirect) resulting from the provision of the Services or your reliance upon the information and suggestions provided by us or as a result of any act or omission of any Supplier.

Except in respect of death and personal injury and subject to the provisions of these Membership Rules and Conditions, our maximum liability to you for breach of any of our obligations hereunder shall be limited to the price paid for your annual Membership.

This section applies only to the extent permitted by law.

6. General MEMBERSHIP rules

You agree to ensure you provide correct details when you apply for She Loves York Membership and your failure to do so may invalidate your Membership.  In the event that any information provided by you changes it is your responsibility to notify us as soon as possible.

Your Membership is personal to you.  You are responsible for ensuring that no one uses your Membership.

The She Loves York Membership is only available to person over the age of 18.  Any unauthorised or attempted use by any person under the age of 18 will be null and void.

Our Privacy Policy (as updated from time to time) forms part of these Rules and Conditions.

Please note that telephone calls to She Loves York may be monitored or recorded for training and quality control purposes.


We may vary these Terms and Conditions from time to time and will notify you of any changes in a timely manner.  Notification may be made via the She Loves York Newsletter, the Website, email, post or other personal delivery service.


We own or are lawfully entitled to all the copyright of this Website.  All other intellectual property rights are reserved.  The Website is for personal use only and you may not be used for commercial purposes.  You may only download to your personal computer for viewing purposes and print out a number of pages of this site for personal use.  You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, licence, create derivative works from, transfer or sell any information obtained from the Website.


These Terms and Conditions are governed by the laws of England and Wales and are subject to the exclusive jurisdiction of the courts of England and Wales.


If you have any queries or complaints please write to She Loves York, 80 The Mount, York, YO24 1AR